Support Services

Technology Services

Procurity’s IT solutions are designed to provide the highest level of service to all customers on an individual basis.

• Timely, accurate shipments
• Intuitive, easy-to-use technology
• Customized ordering and reporting mechanisms
• Failsafe back-up
• Personal support

JD Edwards One-World XE

Procurity’s exceptional customer service, order accuracy, and timeliness of shipments centres on our state-of the art ERP system developed through JD Edwards (JDE) OneWorld XE. The system’s advanced functionality enables us to reduce operational costs and minimize shipping errors, while providing highly customized reporting and invoicing options to all customers.

Electronic Ordering

An intuitive ordering system caters to varied customer needs for order entry including Telxon/Bar Code Scanning, UPC and Product name. Electronic ordering is supported by a full time technical support team who are readily available to personally assist customers.  

High Availability System

Procurity continues to improve on its application servers and environments to ensure ongoing system stability. Dependable system infrastructure, including i-Series servers, blade centre redundant servers and a High Availability failover solution, ensures that business information can remain consistently available to users in any eventuality.

RF Warehouse Technology

Radio Frequency technology ensures order accuracy at our warehouses regardless of order size.

Our Technology Team

Have a question? Full time, certified staff are available online or through our 1-800 number. They are cross-trained to work with a variety of systems and handle any service requests you may have.